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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Health Information Exchange

London Borough of Islington’s Adult Social Care Department is a participant in Health Information Exchange (HIE). HIE is an Electronic Health Record (EHR) linking system that brings together patient/client’s information across health and care systems in a secure manner, giving a real-time summary of your information which is held within a number of local records.

Access to joined-up health and care records will save time and support everyone delivering health and care services by providing:

  • A snapshot view of a resident’s health and care history, current and past medications and a summary of previous events and episodes of care
  • Information such as discharge summaries and clinic letters, so teams have a broader understanding of a resident’s story
  • Current medications, medical history, allergies and information about appointments
  • Results of tests and investigations requested by other providers, reducing the need to manually request the results of tests
  • Accurate information, so resident no longer need to recall and retell their history, medication dosages or the outcome of previous care

For further information on HIE and how your personal data is used please see the Privacy Policy which has been created by North London Partners in Health and Care, of which London Borough of Islington is a participating member.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.