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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Safeguarding advice for volunteers

If you have safeguarding concerns about any child or vulnerable person you meet during your volunteering, it is important that you know who to pass your concerns on to.

Looking out for resident safety

If you see something that worries you when out and about volunteering, please report it to us.

Children’s Social Care

  • Children's Services contact team: 020 7527 7400
  • Disabled Children's team: 020 7527 3366

Adults - Islington Adult Social Care First Point of Contact

  • Telephone: 020 7527 2299

Our safeguarding video below gives more advice on how to stay safe.

The police have produced a handy guide to avoiding financial fraud that volunteers may also wish to refer to.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.