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Christmas and new year opening times and services

Find out our opening times and service changes over Christmas and New Year holidays. This includes changes to bin collection days, parking and customer contact centre opening hours.

Islington Town Hall will be closed from Thursday 2 to Monday 6 January 2025 for planned maintenance. Registrar services will be reopen on Monday 6 January 2025.

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BSL Adults Social Services complaints video

Full details of the Adult Social Services complaints procedure can be viewed in British Sign Language (BSL) on this page.

The video has been divided into the following sections: 

  • Have you got something to say about our service? 
  • We want to hear from you!
  • What is a complaint? 
  • What happens if you remain unhappy? 
  • Address for the Local Government Ombudsman 
  • What happens if the complaint is not for us? 
  • Please send any complaints about adult social care to people@islington.gov.uk or write to:
    Adult Social Care
    People Directorate
    4th Floor
    222 Upper Street
    London N1 1XR
    Or call 020 7527 8047
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