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  6. Local Land Charges

Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Property searches

Find out how to register and use our local land charges portal and order a search.

Delay to search requests - 10 May 2024

We have recently moved to a new system and are dealing with a backlog of search requests. This means requests will take up to 20 working days to complete until we have cleared the backlog. We're sorry for the inconvenience.

Request a local land charge search

Use our local land searches portal to:

  • request a local land charge search
  • get notifications for any queries with the search request
  • find out when the search is complete and collect your search.

How to use the portal

Click 'sign up' on the portal login screen to create an account. You only need to do this once.

To start the sign up process, fill in:

  • username
  • email
  • password
  • confirm password.

Follow the sign-up form steps

  1. Fill in pages 1 and 2.
  2. Leave page 3 blank and click 'skip step'.
  3. Check all search types that you need on page 4.
  4. Check 'online payment' only under 'payment types' on page 5.

We will send an email in 24 hours to tell you your account is ready. Wait for your confirmation email before you try to log in.

Request a search

  1. Log in with your account details.
  2. Click on 'new search request' on the left-hand side.
  3. Enter solicitor reference, post code, and choose your address from the options.
  4. Do not check "I cannot find the address. Enter it manually" as your search will be rejected.
  5. Use the 'property description' box to fill in any extra parcels you need.
  6. Click 'save'.
  7. Choose search type. If you need more than one parcel, check 'add additional parcels?' and enter number of extra parcels.
  8. Check any Con29 O options if needed.
  9. Click 'calculate price' and then 'save'.
  10. Under 'method to return the search', choose 'view as a PDF on this website' and click 'save'.
  11. Choose 'online payment' under 'payment method' and click 'pay'.
  12. You will get a confirmation screen and a reference number.

When the search is ready, you will get an email notification to log in to the portal and collect your search.

How we use this information

We will:

  • use the information to make a Local Land Charges Search Certificate
  • share the information with other council departments, which may hold information on the Local Land Charges Register or environmental information
  • always process your information in accordance with the law. For more information on how use and store your information, please refer to the council’s privacy policy.

Order a search

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.