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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

Rubbish bins icon

Fly-posting

How we are tackling the problem of fly-posting and how you can help us by reporting it.

Fly-posting is against the law

Fly-posting is the display of advertising material on buildings and street furniture without consent of the owner. 

Fly-posting is against the law and the police and our authorised officers can issue a fixed penalty notice of £80 for fly-posting offences - this is to help cover the costs of removal of the material. 

It is also termed criminal damage and this carries a maximum custodial sentence of ten years.

Report it

You can report it in the following ways:

  • Download the Love Clean Streets app to your phone. From Google Play or the Apple store.

  • Log into your My Islington account. If you don’t have an account and want to track your reports and access more services like council tax, register now.

  • Report anonymously through the Love Clean Streets website. You won’t be able to track your report if you choose this option.

 

Permission to advertise

Occasionally permission is given for the display of certain adverts if they meet specific criteria.

To request permission to advertise email details of the advert, the location and how long it will be up for to pollution@islington.gov.uk

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