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Changes to how you report a problem on a street or request containers and bags

We have made some changes to make it easier to report a problem on a street (e.g. full litter bins, dog fouling), missed rubbish or recycling collections, and to how you order new recycling containers or bags.

You can report issues or request a service from us by downloading the Love Clean Streets app or reporting it online through My Islington, which is the new customer account where you can also access more services like council tax. By registering you can also track the progress of your report online. 

If you use this service, please help us to improve things in future by completing a short survey to let us know what you think.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

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Household waste

We provide rubbish collections to all households in Islington. We have a duty of care to collect and dispose of household waste.

Residents have a duty of care to ensure waste is placed in appropriate bags and bins and put out for collection at the specified collection times. If you are handing waste over for disposal, you must ensure they have a valid waste carrier’s license and a receipt for the disposal of your items.

You can dispose of your household recycling at recycling points in your area. Please don't leave waste outside the alongside the bins if they are full or locked. This is fly-tipping and you could be issued a Fixed Penalty Notice or face prosecution.

Green waste, builders waste and bulky items and hazardous waste require separate collections. We provide a green waste and bulky waste collection service that carry a small charge. Private companies can be used, but it is the resident’s duty to make sure a registered waste carrier removes the items.

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