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Christmas and new year opening times and services

Find out our opening times and service changes over Christmas and New Year holidays. This includes changes to bin collection days, parking and customer contact centre opening hours.

Islington Town Hall will be closed from Thursday 2 to Monday 6 January 2025 for planned maintenance. Registrar services will be reopen on Monday 6 January 2025.

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Report a street cleaning problem

You can help us keep our streets clean by reporting dog fouling, fly tipping, fly posting, graffiti, street littering and full litter bins.

You can report issues online using the Love Clean Streets website or app, which we have recently updated so you can use it to report lots more. 

The site and app allows you to report issues on the street like:

  • dog fouling
  • fly-posting
  • fly-tipping
  • graffiti
  • overflowing bins
  • litter

plus lots more, including the addition of some new rubbish and recycling services, such as letting us know about a missed collection.

If you see a problem in your street, you can simply take a picture, provide some basic details, and we’ll sort it for you. You’ll even be able to track our progress and will be notified as soon as we resolve the issue.

Report it

You can tell us about issues in our parks, such as litter, dog, fouling, or overflowing bins in the following ways:

  • Download the Love Clean Streets app to your phone. From Google Play or the Apple store.
  • Log into your My Islington account. If you don’t have an account and want to track your reports and access more services like council tax, register now.
  • Report anonymously through the Love Clean Streets website. You won’t be able to track your report if you choose this option.
  • Alternatively, you can give us a call on 020 7527 2000.

How quickly we respond

We aim to remove fly-tipped waste from public land within 24 hours of being told of it. We remove all abusive and racist graffiti within 24 hours. Most other types of graffiti will be removed within five working days.

If you spot someone fly-tipping

If you spot someone fly-tipping, report it to our anti-social behaviour team so we can catch them out.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.