What we are doing and how we perform as a landlord
Find out what Islington Council does as a landlord and how well we are doing compared to tenant needs and national standards.
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How our tenants think we're doing
Find out about Tenant Satisfaction Measures (TSMs) that tell us how tenants rate our performance
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How we are looking after your estates and neighbourhoods
Find out more about what we do to look after our estates and neighbourhoods
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Housing repairs performance
How we deliver our housing repairs and measure our performance
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Handling complaints
Read about our complaints handling performance and how this had led to improvements
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Rents and service charge performance
How we are doing with managing rent and service charge payments
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Improving housing services
What we are doing to make our services better for you
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What we do as a landlord
Read about the services we provide and areas we are responsible for as a landlord
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Regulatory judgments
Find out about inspection reports, regulatory judgements about the council as a landlord and our response
Related information
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Local Government and Social Care Ombudsman
The LGSCO investigates complaints about councils, adult social care providers and other public service organisations, to see if they've made decisions the right way
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Building Safety Regulator
The Building Safety Regulator in England was established under the Building Safety Act 2022 to regulate higher-risk buildings, raise safety standards of all buildings, and help professionals in design, construction, and building control to improve their competence
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Housing Ombudsman
Improving residents’ lives and landlords’ services through housing complaints