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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

Paying for care

Most people will need to pay something towards the cost of their care and support. Find out if you're eligible for assistance and how you can get assessed.

How to get a needs assessment

Before you can be assessed for financial support, you'll have to be assessed for care in a needs assessment

This looks at your circumstances and creates a support plan to keep you independent.

Find out more about a care needs assessment at Age UK website.

Only after you've had a social care needs assessment can you be assessed for financial support. 

Request a social care needs assessment 

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.